Terms and Conditions
Colour Mill Limited is registered in the United Kingdom (06394582). Invoices and payments will be taken directly by Colour Mill Limited although the trading names of www.xl-ink.co.uk may be used. In addition, other linking and ecommerce domains may be used for the transaction of Colour Mill Limited without notification.
Colour Mill Limited endeavours to be accurate with all technical information relating to product description.
Colour Mill Limited holds no liability to inaccurate description and reserve the right to amend information and pricing at any time without consent or giving notice.
Where possible all deliveries are made by next day courier service. Our Cut off time for next day delivery is 3.00 pm day of purchase. Any discrepancies in delivery must be notified by telephone 01993 811 244, quoting the consignment note and invoice number within three days of the delivery date.
We currently use Parcelforce for all our deliveries, the next day service is NOT a guarenteed service, only premium sevices Pre 12, Pre 10 & pre 9am a guarenteed.
Colour Mill Ltd agrees to supply and you agree to purchase goods subject to these terms and conditions, which shall supersede any terms and conditions on any purchase order or document that you may have sent to Colour Mill Ltd. These terms and conditions supersede and take precedence over any previous terms and conditions
If any of the items ordered are not in stock, we will place them on back order for you and email you with the option to cancel your order if you do not wish to wait. We require confirmation of any cancellation by email or fax by return. An alternative product may also be offered.
VAT is applicable to the UK and EEC member states.
For orders made from the UK and EEC the prevailing VAT, currently 17.5% VAT, will be charged. All other orders are free of VAT.
If you receive your order and for any reason other than the goods being damaged, you do not wish to keep them, you can return them for a refund or exchange, as long as you do so within 7 days of receipt. You will be responsible for the cost of return carriage to us. We will only accept goods back in 'as new' condition, unused, undamaged and in their original packaging.
All returns must be authorised, with a Colour Mill Ltd returns authorisation number and clearly marked 'returned goods' and received by us within 7 days. Do not return goods without authorisation and returns number. To receive a returns authorisation number, email your order number, contact details and reason for return to firstname.lastname@example.org and a number will be issued by return email.
Colour Mill Ltd shall not under any circumstances be liable for any consequential or indirect damages or losses however caused.
Colour Mill Limited can be contacted at any time by post, email, fax or telephone.
Colour Mill Ltd – Orchard House – Orchard Field Lane – Bladon – Oxfordshire – OX20 1QD – UK
Tel: 01993 811 244 - Fax: 01993 813 432 – email: email@example.com